WV1K: CL&P "customer service" means taking your money

Tuesday, November 08, 2011

CL&P "customer service" means taking your money

This is great. The Hartford Courant is acting like an actual investigative newspaper the last few days, as the power restoration devolved into one millionaire on corporate welfare's lie after another.

Connecticut Light & Power Co. spent more than $65 million in recent years to improve customer service and reliability, but not a dime of that went to improving how it responds to massive power outages, like the ones that followed Tropical Storm Irene and the October snowstorm.

Those millions went to overhauling customer billling systems, enhancing customer access to account information online and improving customer interaction with CL&P on the telephone.

"This wasn't about disaster response," said Richard E. Sobolewski, supervisor of technical analysis, at the state's Office of Consumer Counsel, which represents utility ratepayers. "It's clear they need improvement in that area, on communication with town officials and getting information to them."

Translation: CL&P spent millions to take your money as efficiently as they possibly could as I identified using Butler's biography the other night.

I believe when I was younger, that was known as "billing" and fixing outages was "customer service".

Now they're doing you a customer service by taking your money.

SPQR

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O puer, qui omnia nomini debes

This blog is written in the unvarnished truth by an Ottaviano. That's Octavianus, Octavian, Octavius, Octavia, Octavii... some intel nit wit keeps editing the commonly used Wikipedia as Google and Youtube delinks Ottaviano and Octavianus, etc, out of their abject fear of real history. Now they've shoved Cardinal Ottaviani who worked with the OSS and Martin S. Quigley to the back of the searches too. Their goal is to throw off any casual looker seeking to confirm this. It's not the politically correct nonsense of a Globalist publishing house with a post-WWII agenda of anti-Roman, anti-Italian, and anti-Goyim lies.

I graduated Phi Beta Kappa with Honors in History from Trinity College and needed only a second thesis or exam to get the B.A. in Political Science or International Relations. I was oddly told that they were "redundant" even though many now get both. I then refused to become a sock puppet like others are, and was maimed on purpose to a near heart transplant, nerve damage, and internal bleeding by a bunch of Globalist government paranoids acting through Merck. Their Germanic and Jewish ancestors rioted against my family in Rome with this purpose, assassinated lawful Emperors and defiled the Mausoleum of Augustus in Rome. Stop believing what you were conditioned to think out of post WWII guilt. Nero didn't burn Rome; the fiddle they now say he played wasn't invented until the 16th century, and Nero was assassinated by their ancestors ending our rule. An unlawful coup took hold in 476 and continues unchallenged.

After all of that, on 31 May 2008, my 62 year old father dropped dead in front of me as two fighters hundreds of miles from their base flew over. Connecticut politicians Richard Blumenthal, Joe Courtney and my father's student Susan Bysiewicz held up both the ambulance and AED which should have been 1000 feet away for their own paranoid protection. That left my mother with $62 a month and no pension. You bet it was retaliation by the people who maimed me that I now attack, but hadn't uttered a word about until after that.

I'm also a ham radio operator, but most of the new hams are incompetent un-opinionated fake emergency responder mush mouths since they dropped the IQ test.

Benjamin Disraeli

"There is in Italy a power which we seldom mention in this House ... I mean the secret societies.... It is useless to deny, because it is impossible to conceal, that a great part of Europe--the whole of Italy and France and a great portion of Germany, to say nothing of other countries--is covered with a network of these secret societies, just as the superficies of the earth is now being covered with railroads. And what are their objects? They do not attempt to conceal them. They do not want constitutional government; they do not want ameliorated institutions ... they want to change the tenure of land, to drive out the present owners of the soil and to put an end to ecclesiastical establishments. Some of them may go further...."

in the House of Commons, July 14, 1856

Nicolo Machiavelli

"Upon this a question arises: whether it be better to be loved than feared or feared than loved? It may be answered that one should wish to be both, but, because it is difficult to unite them in one person, is much safer to be feared than loved, when, of the two, either must be dispensed with. Because this is to be asserted in general of men, that they are ungrateful, fickle, false, cowardly, covetous, and as long as you succeed they are yours entirely; they will offer you their blood, property, life and children, as is said above, when the need is far distant; but when it approaches they turn against you."

John Locke

"but where no such appeal is, as in the state of nature, for want of positive laws, and judges with authority to appeal to, the state of war once begun, continues, with a right to the innocent party to destroy the other whenever he can, until the aggressor offers peace, and desires reconciliation on such terms as may repair any wrongs he has already done, and secure the innocent for the future; nay, where an appeal to the law, and constituted judges, lies open, but the remedy is denied by a manifest perverting of justice, and a barefaced wresting of the laws to protect or indemnify the violence or injuries of some men, or party of men, there it is hard to imagine any thing but a state of war: for wherever violence is used, and injury done, though by hands appointed to administer justice, it is still violence and injury, however coloured with the name, pretences, or forms of law, the end whereof being to protect and redress the innocent, by an unbiassed application of it, to all who are under it; wherever that is not bona fide done, war is made upon the sufferers, who having no appeal on earth to right them, they are left to the only remedy in such cases, an appeal to heaven."

The "innovative" electric car

MR. MAXIM," asked New Haven Carriage-Maker William Hooker Atwood in 1896, "do you want this carriage to look like a Western buggy-maker's job or do you want it to be a gentleman's carriage?" Answered Hiram Percy Maxim, builder of the Mark I Electric Phaeton: "Like a gentleman's carriage, Mr. Atwood." For almost half a century, the U.S. automobile was indeed a "gentleman's carriage," built for men and bought on the basis of its mechanical excellence, not its sculptured lines or pleasing colors.